Coffee, On Repeat | Subscription Policy

Coffee, On Repeat | Subscription Policy

Coffee, on your terms.

Coffee, On Repeat is the Straye Grounds coffee subscription program. Choose your favorite blend, select your delivery frequency, and keep your daily ritual in rotation.

1. Subscription Options

Our coffee subscriptions are available for The Ritual and Slow Mornings in whole bean, drip ground, and single-serve coffee pods.

Choose from two delivery options:

  • Every 2 weeks, save 10%.

  • Every 4 weeks, save 10%.

Your selected subscription discount applies to each recurring coffee order while your subscription remains active, subject to any changes communicated to you in advance.

There is no minimum purchase commitment.

2. Recurring Payments

By purchasing a subscription, you authorize Straye Grounds to automatically charge your selected payment method according to your chosen billing frequency until you cancel.

Your initial payment is collected at checkout. Subsequent payments are scheduled every 2 or 4 weeks, depending on your selected subscription plan.

Each recurring charge includes the applicable subscription price and any required taxes.

You can review your upcoming billing dates and manage your payment information through your customer account.

3. Shipping & Fulfillment

Coffee subscriptions include complimentary standard shipping to eligible U.S. shipping destinations.

Our coffee is prepared to order. Please allow approximately 3–5 business days for processing, followed by an estimated 2–5 business days for delivery.

Shipping and delivery times are estimates and may vary due to production schedules, carrier delays, holidays, or circumstances outside our control.

Your selected subscription frequency determines when your recurring orders are placed, not a guaranteed delivery date.

4. Managing Your Subscription

You can manage your subscription through your Straye Grounds customer account.

Depending on the options available for your subscription, you may:

  • Update your payment or shipping information.

  • Skip an upcoming delivery.

  • Pause or resume your subscription.

  • Cancel your subscription.

To prevent an upcoming recurring order from being placed, please make any changes before your next scheduled billing date.

Once an order has been placed, it is automatically submitted through our fulfillment process. Changes or cancellations to an order already in progress cannot be guaranteed.

5. Cancellation

You may cancel your subscription at any time without a cancellation fee or minimum purchase commitment.

To cancel, log in to your Straye Grounds customer account, navigate to My Subscriptions, select your active subscription, and follow the cancellation instructions.

Cancellation prevents future recurring orders and charges once successfully confirmed.

Cancellation does not automatically cancel or refund an order that has already been placed. Any existing order remains subject to our standard Refund Policy.

6. Returns & Refunds

Subscription purchases are subject to our standard Refund Policy and applicable consumer protection laws.

If your order arrives damaged, incorrect, or you experience an issue with your delivery, please contact us so we can review the situation and assist you.

7. Questions & Support

For questions about your subscription, billing, or deliveries, please contact Straye Grounds through the contact information provided on our website.

We're here to help you keep your ritual on your terms.

Grounded in Purpose.

STRAYE GROUNDS